AS9100 | ISO 9001 . 14001 . 27001 . 13485 | D&B

FAQs – Company Related

Josie Chung

Over the years we have been asked some question which helps customers understand the value ALLJACK brings. Hopefully, this will provide a good starting point for our cooperation. We’ve compiled a list of the questions we get asked the most often as follow.


At ALLJACK, we have a passionate team of professionals whose expertise covers a vast amount of manufacturing knowledge and skills. Currently, we have over 170 employees, and presently hiring more experienced project managers, engineers, machinists and QC inspectors.


ALLJACK was founded in 1997. 20 years later we have a global reach with several factories, and offices in Washington, Taiwan, Tokyo, Osaka, and Tel Aviv-Yafo.


In 2017, ALLJACK is undergoing a major investment in new inspection equipment, operational software (PTC Creo V 2.0, Mastercam and Hypermill), and staff. We are also planning 3rd smart factory. It supports our steady growing business over the next five years.


We believe successful projects require not only the most advanced equipment but years of manufacturing experience. We have extensive knowledge and skills to solve any technical problem you may be challenged with and help you decrease manufacturing time and reduce cost.


Under proprietary non-disclosure restrictions and competitive nature of projects we work on, we do not disclose a listing of our customers.


As a contract manufacturer, reputation is everything. Protecting your proprietary is the utmost importance to us. Therefore, we comply with ISO 27001 information security management standard to build our confidentiality structure.


We currently have two large and modern manufacturing facilities in Taiwan, which equips with 24 hours/day CNC machining center, molding station, post-processing laboratory, quality inspection area, and assembly plus packing area.

Good news to share! Our 3rd , 4th and 5th smart factory is under processing.


We offer precision parts manufacturing service to different industries including aerospace, defense, medical device, high-speed train, oil& energy industry, optical devices, and IT& consumer electronics. We understand each of them having its emphasis on design and quality. Our broad and lengthy history is along with a team of experts provide us with unique capabilities to service these industries.


ALLJACK, Inc. is an ITAR ratified and Washington DC-based contract manufacturer, which invested in ALLJACK Technologies, Inc. to operate large, modern facilities in Taiwan. The two companies trading route is under Technical Assistance Agreement (TAA).


Josie Chung


A saying goes “necessity is the mother of invention.” There are many brilliant inventions answer a different human need. TIME magazine lists the 25 best consumer inventions of 2017 such as robots-Jibo, VR headset-Oculus GO, glasses for blind-eSight, etc. Other magazines also report amazing medical inventions such as pain monitoring device and wearable monitor for chronic illness management-NIMO. To make the idea real, enthusiasm entrepreneurs or talent designers came up with an innovative solution and then put the wheels in motion to create inspirational products.

Touching moment of eSight :

We’re excited about collaborating with entrepreneurs, inventors, thinkers, and makers around the globe and bringing inventions to life. Every time, when we receive startup manufacturing request, we are passionate and willing to support their projects. We know great ideas can spark transformation and reshape our lives in an extraordinary new way.

However, most entrepreneurs aren’t aware that translating a cool idea into thousands of reliable and affordable products is extremely complex and time-consuming. When platforms like Kickstart and Indiegogo first emerged, a routine story happens often. A crowdfunding campaign whips up excitement, successfully receives a deluge of funds, and the project ended up with nothing to show for it. David Mandelbrot, Indiegogo’s CEO, says “We have learned that there is a long road from having a working prototype to having a manufactured product.”

Don’t panic.

We bridge the gap by using our advanced technical, manufacturing knowledge to identify the important project issue and customize manufacturing solution for you. We help you at every step from concept into mass production. We are once a visionary young entrepreneur, although we have grown to become an international leader in mass production. We have not forgotten our humble beginnings, and understand how difficult it is for new startups to enter the competitive world. Therefore, we are here with you, even from low-volume order. Lets’ Dream it. Make it. Ship it.

Easy to get started here:

  1. Get your design files together.
  2. Review our confidentiality policy.
  3. Evaluate us through asking questions.
  4. Submit your RFQ.

(Image source: / /


Josie Chung

Does ALLJACK achieve clients’ expectation and continuously improve in 2017?

In the automotive industry, it is common for manufacturers to face delivery delay issue. Following latest news, a car brand launched new series and has delivery delayed for a period of time. Some report said the production deadlock is due to a high defect rate of new suppliers’ production. We assume that those new suppliers have definitely dedicated time to make the first article and pre-production sample as perfect as possible to pass strict quality inspection at the very beginning. However, when it comes to mass production, inconsistent quality and productivity become the main failure and causes the biggest loss ever.

ALLJACK as a supplier, contract manufacturer, when we read those articles, we seriously reflect on our performance. Do we stand in our clients’ shoes? Do we fully support clients’ projects? If clients are market-oriented companies, are we aware the production cost which might effect on sale price and market acceptance? The answers are all “YES”. We not only care about our own reputation but focus on clients’ success. Therefore, we keep our value with continuous improvement in every aspect and an unremitting desire for excellence.

Let’s take an annual review how we took action to keep our production high yield rate.

  • Developing online project information management system from raw material to final products.
  • Implementing quality assurance system into production flow.
  • Strengthen operators’ ability of drawing review.
  • Increasing first article storage room: sample management to keep regular order consistent with quality
  • Retraining program: (1) Standard operating system procedures for all staff. (2) Emphasizing PQC key points to CNC operators. (3) Enhancement of production processes knowledge for junior project managers.

In the following year, we are confident to be your reliable manufacturing partner and we will keep providing you highest productivity, highest quality, highest process reliability service.

At the end, we wish you a wonderful new year filled with abundant joy and treasured moments. May 2018 be your best year!


Josie Chung


Companies in the aerospace and defense industry engage in the risk-sharing business model nowadays. ALLJACK undertakes the role of key supplier, becoming your partner and managing the entire process of development and manufacturing of specific components.

One of the reasons ALLJACK is outstanding in the machining field is our strong long-term partnership with our suppliers. Our steady improvement of our products and production procedure make our manufacturing efficient, productive, and competitive in the industry. Customer satisfaction is a goal shared by both ALLJACK and our suppliers. We work for one future.

The two charts below demonstrate how we conduct supplier management.

SUPPLIER MANAGEMENT FLOW (based on AS9100 requirements)


The amount of business we do with each supplier depends on their performance, which is also a factor considered in our tendering, supplier selection, portfolio management, and other processes. We instruct low-performing suppliers to correct existing issues within a specified timeframe and may even terminate business relationships with suppliers that display exceptionally poor performance.


Josie Chung

In our industry, “a miss is as good as a mile”. Guaranteeing the absolute highest standards of quality is our mission. In this post we would like to introduce you our QC standard process and culture of quality.

Taking the component above as an example to demonstrate our QC procedure:

How we Continuously Improve our QC system?

Expand our QC department.

Currently, our QC team has 11 well-experienced colleagues in this industry. We are recruiting 10-20 more experts to join us. It’s a fairly high proportion of our 160-person workforce.

On-the-job training

Basic 3 units QC courses + 2 units (every month, related to different production processes)

Investment in CMM equipment

We are buying more high-end CMM equipment this year for our fast growing requests.


It simply reinforces we are the company that brings an uncompromising commitment to quality to a critical industry through the strength of our knowledgeable staff.

Notice of Headquarters Relocation

Josie Chung

Greeting to our loved friends & partners:

We are pleased to inform you ALLJACK Inc. will relocate to Washington DC from California in August, the main telephone numbers remain unchanged.

We will update more information soon!

We look forward to your continued support.

We will strive for providing the excellent service in appreciation of your support.

Thanks and best Regards

Aerospace Manufacturing – Choose the Right Supplier


Most aerospace manufacturing customers search for a machine shop the same way they search for almost everything else – online.  The digital marketplace is virtually teeming with manufacturers competing to build your aerospace parts, aviation components, aircraft pieces and even entire airframes.   The shift of mass-production commerce online removed the regional boundaries once limiting the manufacturing options available to each customer.  Access to international manufacturing solutions today is available to anyone with an internet connection, often at a fraction of the cost to manufacture the same parts domestically.  With so many options available online it can be challenging choosing the right supplier at first.  When you’re limited to looking at websites to make your decision, use the following checklist to choose the right overseas aerospace parts manufacturer for your needs:

  • A Modern, Intelligible Web Presence

    When you partner with a manufacturer you’re entering a business relationship involving things like concept design, material selection, all stages of manufacturing, quality assurance, and shipping.  If you’re having trouble understanding the company or their language from the start, it’ll only get more complicated as you continue forward.  An international firm truly interested in your business will take the time to create a modern, easily-navigated web presence in a format and style intelligible to you.  Outsourcing doesn’t have to be complicated, some companies just make it that way.

  • Sufficient Manufacturing Capability

    No matter how well designed, a website alone is not a stand-alone indication of firm size or manufacturing capability.  Before choosing a manufacturer for your aerospace project, make sure they are equipped to deliver the level of precision and quality you demand, in the quantity and time-frame you require.  The right supplier will have advanced CNC machinery, stringent quality controls, access to quality raw materials, and an expedited delivery schedule; you should never have to settle.

  • Experienced Industry Professionals

    A tool is useless without the knowledge of how to use it.  Aerospace components are subject to severe conditions and extreme wear and tear.  The parts you order must absolutely maintain their integrity in intense heat or cold, under crushing forces, and meet many other demanding requirements.  It is important to choose a manufacturer experienced in the design and manufacture of specialized aircraft and aerospace components.  Mistakes in the fast-paced aerospace industry can be costly, damaging, and even deadly – make sure you choose the right manufacturer the first time.

  • Delivery Schedule

    Advanced manufacturing facilities, the latest CNC machines, innovative design technologies, and experienced industry professionals can all be undermined by one thing: a delayed delivery schedule.  International relationships, unpredictable national leaders, customs regulations and much more all affect the amount of time it takes for your completed aerospace parts to be delivered into your hands.  When selecting your overseas manufacturer, seek one from a nation politically friendly to your own, with a government supportive of international commerce.  The right decision can mean the difference between receiving your product the next day, or the next month.

  • Clear Communication

    When you contract an overseas manufacturer to mass produce your aerospace components, you’re committing to ongoing communication throughout project completion.  Errors in translation can be extremely costly in both time and money.  Look for a manufacturer fluent in your language whom you understand, and who understands you.  This is especially helpful if you must visit the factory overseas.  Communication with your international manufacturer should feel as easy as communication with any of your domestic suppliers.

  • International Certifications

    Good news – some of the work has already been done for you.  International manufacturing firms are eligible for various certifications based on their standardization of procedures, level of customer service, environmental impact and awareness, safety and security controls, and more.  Reputable manufacturers will display these certifications clearly on their website helping you make your decision.  Specific certifications to look for when choosing an aerospace manufacturer include:

    • ISO9001: Recognizing standardization and customer satisfaction.
    • ISO14001: Recognizing progressive environmental policies and use of green technologies.
    • ISO27001: Recognizing stringent security controls protecting customers and designs.

    Outsourcing an aerospace project overseas involves a lot of moving parts – remove some of the worry and responsibility by choosing a previously vetted and certified mass manufacturer of precision aviation components.

  • Dedication & Service

    When you outsource a manufacturing project you’re essentially hiring a new employee.  Like employees, some manufactures will do the bare minimum and some will deliver service above and beyond your expectations.  This will become especially apparent if you must alter your design after placing the order, make a change to your existing order, or contact the manufacturer for any other reason.  The right outsourcing partner will share your dedication toward helping your company grow, and they will demonstrate that by delivering excellent customer service.

Choosing the right supplier for your aerospace parts and components is an important decision but it doesn’t have to be difficult.  This list will help you easily eliminate those manufacturers incapable of delivering the level of quality and service you require.  You have too many options to settle for less.  At ALLJACK we strive to meet each item on this checklist and more.  We believe in strong partnerships, quality production, and outstanding customer service.  Our factory is equipped with the latest 5-Axis DMG-MORI CNC Machines, operated 24 hours a day by highly-trained ALLJACK machinists.  We have experienced designers available able to help with your concept design and assist with material selection if needed.  Contact an ALLJACK representative today and get the ALLJACK Advantage; we would love to discuss your aerospace manufacturing project and show you the level of quality and service we will deliver for you.

What to Look for in a Manufacturer


There has never been a better time to outsource production to an overseas firm but with all the search results it can be difficult to know where to look or even what to look for. Outsourcing mass production is a big business decision and it’s important to make the right decision the first time. To help you choose the right manufacturer for your mass production project here is a list of the biggest things to look for in a manufacturer before outsourcing…

Taiwan Business Travel Guide

5 Reasons to Manufacture in Taiwan


It’s OK to admit, when you think of outsourcing Taiwan might not be the first country that pops into your mind – but it should be. Taiwan has emerged as global player in mass production and modern technology, providing upgraded opportunities for outsourcing that did not previously exist in other nations. If you’re thinking of outsourcing mass production here are 5 reasons you should be manufacturing in Taiwan:

3 Basics of Outsourcing Manufacturing


Each day, brilliant designs are scuttled by firms because they lack means for production.  If you have a part or component design but not the machinery, factory space, or staff to produce it, your design will never enter the marketplace.  The solution for inventors, designers, and creators who face this challenge is to outsource their production to an overseas manufacturing firm.  Thanks to numerous advances in communications technology, outsourcing manufacturing overseas is easier than ever before.  The ease of outsourcing, along with potentially massive production savings, provides a golden opportunity for firms and start-ups that need a partner they can share the task of production with.

1. Cost

The #1 reason companies outsource is to improve their bottom line.

Outsourcing production to an organization with the skill and capability to mass produce with minimal expense is, simply put, a smart business decision. The international manufacturing marketplace provides an opportunity to explore production options significantly less expensive than those available domestically.  Even once shipping costs have been included, the expense of outsourcing is often just a fraction of the costs associated with domestic production.

2. Choice

Searching online for a manufacturer will yield pages and pages of web results – how do you sort through them all?

When you outsource a project you’re doing more than getting a helping hand – you’re creating a relationship with another company.  Handing over control of a project to someone else can be hard to do, but difficulties will quickly multiply if your phone calls and emails go unanswered. For that reason alone it is wise thinking to immediately eliminate the lowest bidders.  Look for a professional manufacturer who makes the time for you, cares about your success, and understands your company vision beyond your part design.

3. Efficiency

Your company has something that it does very well – it’s important you have the time to focus on it.

A mass producer mass produces, it’s what they do.  Leave the manufacturing and assembly to a dedicated firm while you focus on company growth and resource management.  The right manufacturer will communicate so well you’ll forget they aren’t down the hall.  Delegating projects to teams and organizations most capable of completing them quickly, with minimal expense, are signs of strong leadership and help lay the foundation of smart business practice.

If you’re wondering whether or not you should outsource your manufacturing, get a second opinion.  Our representatives will be happy to explain the ins and outs of outsourcing, help you understand your options, and tell you how we can help.  Contact us today and let’s get started!

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