FAQs – Technical and Project related

WHAT TYPES OF FILES DO YOU ACCEPT?

We’ve invested in new design and programming software. Therefore, now we can accept files format from PTC Creo V 2.0 as well as Mastercam Hypermill, Solidworks, and Catia.

WHAT ARE TYPICAL MATERIALS THAT ALLJACK MACHINES?

We are familiar with all variations of metal alloys and specialize in aluminum, Stainless Steel, carbon steel, titanium, iron, cast iron, brass, copper, plus a variety of industrial plastics.

WHAT TOLERANCES CAN YOU ACHIEVE?

Parts tolerance is different from project to project. There are several factors which might greatly affect the final tolerance: material choice, manufacturing processes, part size, wall thicknesses, design geometry, post-processing and the number, type, and size of features.

Our CNC machining standard tolerance is ±0.05mm ~ ±0.1mm, and precision tolerance can reach 0.005mm~0.05mm.

HOW DO YOU ENSURE YOUR QUALITY?

Our AS9100 certification recognizes that we are a company with an uncompromising commitment to quality. We’ve established comprehensive quality management and rigorous QC procedure: from initial design for manufacturing (DFM) review, IQC, FAI, QC, IPQC, PQC to OQC. Read more about our QC procedure and inspection equipment.

WHAT ARE TYPICAL LEAD TIMES?

Lead time can vary from several days to several weeks. It depends on the complexity of the project and any special technical inquiries involved. ( Lead times are quoted in working days not calendar days.)

DO YOU OFFER RUSH OR EXPEDITED DELIVERY ON ORDERS?

Depending on the complexity and our capacity, we work diligently with clients to support deadlines.

HOW DO I GET A QUOTE?

To get a quote for all of our services, email us alljack@www.alljack.com. We will fast reply your quote.

To accelerate our replying time, please let us know your inquiry detail, such as quantity, material, surface treatment, tolerance, lead time, etc., and providing your 2D design or 3D CAD files as well. After our experienced specialist’s review, our sales representative will discuss with you about potential manufacturing issues and provide our possible solutions.

HOW LONG DOES A QUOTATION TAKE?

In most cases, we respond within 2~5 days of receiving an RFQ.

HOW DOES ALLJACK COMPARE TO SUPPLIERS IN CHINA ON PRICE?

Our prices might be higher than Chinese suppliers. We know lowest cost is attractive as it may be, but sometimes the price is not the only reason you choose a manufacturing supplier. Quality and reliability are the keys. We invested in the most skilled workforce, and we use advanced imported equipment and high-quality materials to achieve ultimate quality standards. During the past twenty years, we have received enormous satisfaction from our clients, because we value our relationship with them.  Our reputation is above all else, and we take action accordingly.

HOW ARE PARTS DELIVERED/SHIPPED?

We can deliver your orders globally in perfect condition and at the right price. We provide custom packaging and use secure and trusted courier services, and provide different global delivery support. We offer overnight express through DHL, FedEx, and UPS, but also shipping via sea by pallets or wood box.

FAQs – Company Related

HOW MANY EMPLOYEES DOES ALLJACK HAVE?

At ALLJACK, we have a passionate team of professionals whose expertise covers a vast amount of manufacturing knowledge and skills. Currently, we have over 170 employees, and presently hiring more experienced project managers, engineers, machinists and QC inspectors.

HOW LONG HAS ALLJACK BEEN IN BUSINESS?

ALLJACK was founded in 1997. 20 years later we have a global reach with several factories, and offices in Washington, Taiwan, Tokyo, Osaka, and Tel Aviv-Yafo.

HOW FINANCIALLY SECURE IS ALLJACK?

In 2017, ALLJACK is undergoing a major investment in new inspection equipment, operational software (PTC Creo V 2.0, Mastercam and Hypermill), and staff. We are also planning 3^rd smart factory. It supports our steady growing business over the next five years.

WHAT IS THE COMPETITIVE ADVANTAGE OF WORKING WITH ALLJACK?

We believe successful projects require not only the most advanced equipment but years of manufacturing experience. We have extensive knowledge and skills to solve any technical problem you may be challenged with and help you decrease manufacturing time and reduce cost.

WHAT COMPANIES DO YOU WORK WITH?

Under proprietary non-disclosure restrictions and competitive nature of projects we work on, we do not disclose a listing of our customers.

HOW DO I KNOW MY DESIGN WILL BE KEPT CONFIDENTIAL?

As a contract manufacturer, reputation is everything. Protecting your proprietary is the utmost importance to us. Therefore, we comply with ISO 27001 information security management standard to build our confidentiality structure.

WHAT TYPE OF FACILITIES DOES ALLJACK HAVE?

We currently have two large and modern manufacturing facilities in Taiwan, which equips with 24 hours/day CNC machining center, molding station, post-processing laboratory, quality inspection area, and assembly plus packing area.

Good news to share! Our 3^rd , 4th and 5th smart factory is under processing.

WHAT INDUSTRIES USE ALLJACK SERVICES?

We offer precision parts manufacturing service to different industries including aerospace, defense, medical device, high-speed train, oil& energy industry, optical devices, and IT& consumer electronics. We understand each of them having its emphasis on design and quality. Our broad and lengthy history is along with a team of experts provide us with unique capabilities to service these industries.

IS ALLJACK, INC. QUALIFIED AS A US DEFENCE MANUFACTURING CONTRACTOR?

ALLJACK, Inc. is an ITAR ratified and Washington DC-based contract manufacturer, which invested in ALLJACK Technologies, Inc. to operate large, modern facilities in Taiwan. The two companies trading route is under Technical Assistance Agreement (TAA).

MAKE IT HAPPEN! YOUR FIRST SUCCESSFUL STARTUP.

However, most entrepreneurs aren’t aware that translating a cool idea into thousands of reliable and affordable products is extremely complex and time-consuming. When platforms like Kickstart and Indiegogo first emerged, a routine story happens often. A crowdfunding campaign whips up excitement, successfully receives a deluge of funds, and the project ended up with nothing to show for it. David Mandelbrot, Indiegogo’s CEO, says “We have learned that there is a long road from having a working prototype to having a manufactured product.”

Don’t panic.

We bridge the gap by using our advanced technical, manufacturing knowledge to identify the important project issue and customize manufacturing solution for you. We help you at every step from concept into mass production. We are once a visionary young entrepreneur, although we have grown to become an international leader in mass production. We have not forgotten our humble beginnings, and understand how difficult it is for new startups to enter the competitive world. Therefore, we are here with you, even from low-volume order. Lets’ Dream it. Make it. Ship it.

Easy to get started here:

1. Get your design files together.
2. Review our confidentiality policy.
3. Evaluate us through asking questions.
4. Submit your RFQ.

OUR STRONG SUPPLIER PARTNERSHIP

SIX INCREDIBLY STRICT QC INSPECTIONS

How we Continuously Improve our QC system?

Expand our QC department.

Currently, our QC team has 11 well-experienced colleagues in this industry. We are recruiting 10-20 more experts to join us. It’s a fairly high proportion of our 160-person workforce.

On-the-job training

Basic 3 units QC courses + 2 units (every month, related to different production processes)

Investment in CMM equipment

We are buying more high-end CMM equipment this year for our fast growing requests.

Aerospace Manufacturing – Choose the Right Supplier

What to Look for in a Manufacturer

There has never been a better time to outsource production to an overseas firm but with all the search results it can be difficult to know where to look or even what to look for. Outsourcing mass production is a big business decision and it’s important to make the right decision the first time. To help you choose the right manufacturer for your mass production project here is a list of the biggest things to look for in a manufacturer before outsourcing…

5 Reasons to Manufacture in Taiwan

It’s OK to admit, when you think of outsourcing Taiwan might not be the first country that pops into your mind – but it should be. Taiwan has emerged as global player in mass production and modern technology, providing upgraded opportunities for outsourcing that did not previously exist in other nations. If you’re thinking of outsourcing mass production here are 5 reasons you should be manufacturing in Taiwan:

3 Basics of Outsourcing Manufacturing

Each day, brilliant designs are scuttled by firms because they lack means for production.  If you have a part or component design but not the machinery, factory space, or staff to produce it, your design will never enter the marketplace.  The solution for inventors, designers, and creators who face this challenge is to outsource their production to an overseas manufacturing firm.  Thanks to numerous advances in communications technology, outsourcing manufacturing overseas is easier than ever before.  The ease of outsourcing, along with potentially massive production savings, provides a golden opportunity for firms and start-ups that need a partner they can share the task of production with.

1. Cost

The #1 reason companies outsource is to improve their bottom line.

Outsourcing production to an organization with the skill and capability to mass produce with minimal expense is, simply put, a smart business decision. The international manufacturing marketplace provides an opportunity to explore production options significantly less expensive than those available domestically.  Even once shipping costs have been included, the expense of outsourcing is often just a fraction of the costs associated with domestic production.

2. Choice

Searching online for a manufacturer will yield pages and pages of web results – how do you sort through them all?

When you outsource a project you’re doing more than getting a helping hand – you’re creating a relationship with another company.  Handing over control of a project to someone else can be hard to do, but difficulties will quickly multiply if your phone calls and emails go unanswered. For that reason alone it is wise thinking to immediately eliminate the lowest bidders.  Look for a professional manufacturer who makes the time for you, cares about your success, and understands your company vision beyond your part design.

3. Efficiency

Your company has something that it does very well – it’s important you have the time to focus on it.

A mass producer mass produces, it’s what they do.  Leave the manufacturing and assembly to a dedicated firm while you focus on company growth and resource management.  The right manufacturer will communicate so well you’ll forget they aren’t down the hall.  Delegating projects to teams and organizations most capable of completing them quickly, with minimal expense, are signs of strong leadership and help lay the foundation of smart business practice.

If you’re wondering whether or not you should outsource your manufacturing, get a second opinion.  Our representatives will be happy to explain the ins and outs of outsourcing, help you understand your options, and tell you how we can help.  Contact us today and let’s get started!

Pros and Cons of Outsourcing

Outsourcing production is a top consideration for companies who want to reduce overhead, improve their production ability, and increase their profit margins.  Also known as “offshoring”, outsourcing works by assigning projects or tasks to an outside company that may be better suited for mass production.  Relinquishing control of a project to another company is a big decision that can make or break an organization.  Before outsourcing any manufacturing overseas you need to know the biggest pros and cons of outsourcing mass production.  

Pros

Reduce Overhead

Very few companies have the human and material resources to build, equip, and staff an entire factory on-the-spot.  Additionally, the costs to manufacture in other producer countries (like tech-savvy Taiwan for example) can be significantly less than production domestically.  Outsourcing can provide a great opportunity for companies to hand off projects to those best suited for them, reducing overhead in both labor and materials.

Maintain Focus

Your company has a mission and a focus – don’t get bogged down in the details.  Outsourcing mass production can free up time and resources, allowing you to focus your energies on company growth and marketing strategy.  Handing over control of a manufacturing project to a trusted partner can eliminate a multitude of distractions and stressors.

Access Talent

When you outsource production, you’re bringing a team of dedicated and specialized talent into the fold.  Outsourcing provides access to the knowledge and experience amassed by firms with decades of mass production and industry knowledge.  These experts can help you discover alternate production methods, different materials, and other cost-saving measures you may not be exposed to otherwise.

Maximize Time

Outsourcing overseas opens your business up to new working hours – your parts can be made while you sleep.  Additionally, many of the same holidays that force domestic businesses to close are not recognized overseas, opening up more production days per year and improving delivery time.  Domestic holidays like Easter, Thanksgiving, and the 4th of July become full production days and your company never has to slow down.

Cons

Quality Issues

When you send a project offshore you lose direct control over the materials and methods used in production.  Some nations have gained negative reputations for poor manufacturing quality, driving more and more companies to break away from traditional suppliers for alternate, modernized manufacturers.  Updated websites, proper language, and a company history are things to look for when browsing online for a mass producer.  It is good practice to look beyond the cheapest bids you receive, as the savings are often only temporary after wasted production runs and an upset customer base.

Delivery Delays

Once a project is sent overseas the clock starts ticking.  When it doesn’t show up on time, you have a problem.  Poor communication, empty promises, and lack of passion about your project from the manufacturer all contribute to significant delays in delivery, creating worry and costs that could have been avoided.  When choosing an outsourced manufacturer shop for one concerned about more than just the invoice.

Legal Concerns

The same laws that govern your company may not (and likely don’t) apply where your manufacturer is located.  There is very little (aside from successful employee management) to stop an overseas employee from taking your idea, design, or schematic and reproducing it without your consent.   With a little research and investigation you can locate a professional manufacturer you trust and who hires well.  It will make all the difference.

Communication Troubles

Translation errors often result in a direct loss in revenue.  Additionally, language barriers can make it difficult to convey your company message to the manufacturer, resulting in a product that doesn’t completely represent your organization or ideals.  A dedicated translator can overcome this obstacle but the additional cost, along with the lack of direct engagement you’ll have with the manufacturer can be frustrating, undermining the potential benefit.  Beyond troubles finding common language, some overseas firms can be near impossible to contact once they’ve taken on your project causing additional grief, stress, and expense.

When you choose where to outsource you’re doing more than handing off a job – you’re choosing your partner for the production journey. With the right partner the sky is the limit.  We would love to talk about your idea or design and tell you about the stack of advantages that ALLJACK offers.  If you’re ready to take your company to the next level of production and revenue, call us today!